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Shipping & Returns

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Shipping Details

At Plants R Us Decor, we're committed to giving you the most for your money. That's why everything you buy ships FREE inside the continental United States and Canada, courtesy of Plants R Us! No matter how small the item, if it's in stock, then it qualifies. Unlike many retailers' policies, there's no minimum purchase required! It's one more thing that makes Plants R Us the most convenient and most affordable place to shop.

Have an APO or FPO address?

Plants R Us is happy to offer FREE shipping via the United States Postal Service to your APO or FPO address. If you need faster delivery, please call. We'll help find the shipping solution that works best for you.

Free Shipping Rule!

Our Free Shipping offer is 100% stress free no questions asked.  It is available in the contiguous United States and Canada only. Orders shipped to Alaska, Hawaii, or international addresses do not qualify.

Items purchased with a PO (purchase order) do not qualify for Free Shipping.

Free Shipping does not apply to special orders and specially marked oversized/overweight products.

Lightweight items (13 ounces or less) might be shipped via the United States Postal Service First Class Mail. This is trackable and normally arrives within two to four days. Heavier items ship via FedEx Ground or similar delivery services.  Delivery times range from one to five days, depending upon the distance to your destination.

International orders and orders outside the contiguous 48 United States could be shipped by a variety of 3rd party providers other than FedEx, Please contact us via email at support@plantsrus.com or call us at +1-407-690-1234 with any questions concerning international shipping.  

Returns Details

You pay for the cost of shipping the item back to us.  Unfortunately paying for customer returns would greatly increase prices for all customers.  We don’t feel that all customers should pay for other customers returns.  We do our best to provide you with accurate and precise information including hi resolution images of our products to eliminate questions that could result in a return.  Additionally, we pride ourselves for our commitment to customer service available by phone, email and chat to help you with decision making prior to making a purchases.   

Returns are excepted for in store credit when returned within 30 days.  Items must be in RESALABLE condition in the ORIGINAL packaging.  

Questions? Call us!

Your Plants R Us Sales Guru can help you with shipping or any questions you may have about the plants you want.

Call us at +1-407-690-1234 or email us at support@plantsrus.com